Gary talks with Ms. Terry Abbate about her career as a Technical Writer. She shares how her undergraduate degree in English initially lead to an early career in Insurance/Banking; but she soon found herself doing network Services/IT. It became apparent to her and her manager that the best part of her work was her documentation and she was encouraged to get trained/certified as a Tech Writer. That led, professionally and financially, to a very rewarding career. Terry shares her insights into the day-to-day activities and responsibilities of a Tech Writer, the skills needed and how the role and work change as one moves from entry to mid to senior levels in the field.