This week we are talking Erica Kuhl the Director of Community at Salesforce.com about what it takes to build community management and the vision Salesforce has for it’s community. It’s a must listen to for Admins and Community managers you will learn about what it takes to build a great community- I’ll give you a hint: trust and transparency are key! You will get insight as to how Erica got started as a Community manager, why she values her MVP program, and what she does to be successful everyday. We make a few people celebrities, so listen to hear if it’s you and of course we have a dramatic reading of a SteveMo Answer. You can follow Erica on twitter at @ericakkuhl

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