Business of Tech: Daily 10-Minute IT Services Insights

Business of Tech: Daily 10-Minute IT Services Insights


Customer Experience and the Importance of Engagement with Gerwai Todd

December 28, 2023

In this bonus episode, Dave Sobel interviews Gerwai Todd, the CEO of TimeZest, about customer experience and industry trends in the Managed Service Provider industry. They discuss the importance of innovation in service delivery and the need for MSPs to c