Breaking Banks Asia Pacific
Episode 8: Can ChatGPT speak bank?
Description: The promise of conversational AI has so far been a disappointing series of chatbots helping banks reduce cost but doing little to inspire customers or improve the service experience. Can ChatGPT help the sector do better?
We ask Sandra Ernst, the COO of a Singapore-based insurtech firm already using big data and AI to help deliver their products, co-host and resident AI expert Simon Spencer and, of course, ChatGPT.