Success Unscrambled Podcast

Success Unscrambled Podcast


The Ultimate Facebook Ad Frequency: How Much Is Too Much?

August 13, 2023

Picture this: you’ve spent countless hours crafting the perfect Facebook ad for your business.


You’re convinced it will boost your sales, and can’t wait to see the results. But after a while, you notice something strange.


The same people keep seeing your ad over and over again in their Facebook feed.


They’re starting to get annoyed, and they are leaving negative feedback.


So, what’s going on? Well, my friend, it seems you’ve encountered the issue around Facebook ad frequency. 


And if you’re not careful, it can hurt your campaign more than it helps. But what is Facebook ad frequency, and how much is too much?


Let’s dive deep into the world of Facebook ad frequency, and I’ll share with you some practical tips to make sure your ads stay fresh and relevant to your target audience.



photo of a person holding a smartphone looking at content on Facebook and Instagram

What Is Facebook Ad Frequency, And Why Does It Matter?

What exactly is Facebook ad frequency, and why should you care? Facebook ads frequency is the average number of times your ad has been shown to each person in your target audience.


It’s crucial because if you have a higher frequency, people might experience ad fatigue, leading to lower engagement, higher costs, and a potentially negative perception of your brand.


On the other hand, maintaining an optimal frequency can be beneficial for ad recall, particularly for a potential user or new user who is not yet familiar with your brand.


A well-managed frequency number helps ensure your target audience sees your ad enough times to remember your message and associate it with your brand.


By striking the right balance, you can optimize your campaigns for better ad recall without overwhelming your audience or causing high ad fatigue.


This can help you achieve higher engagement and conversions, making your advertising efforts more effective and efficient.


Managing Your Facebook Ad Frequency

Managing your Facebook ad frequency is about finding the right balance between reaching your Facebook user audience and not overexposing them to your ads.


It can be tricky to master, but here are some best practices to help you manage your ad frequency effectively:


  1. Monitor your ad frequency regularly to ensure it stays within an optimal range. The optimal frequency varies, but it should be around1 to 3 per ad set 
  2. Adjust your ad targeting to reach a broader audience size if your frequency gets too high.
  3. Rotate your ad creatives to keep your ad quality fresh and engaging.

Another thing you can do is use the frequency cap feature to limit how often your ads are shown.


Understanding Facebook Ad Frequency Cap

Now that you know what Facebook ad frequency is and why the frequency metric is important, let’s talk about how you can control it using the Facebook ad frequency cap.


There are a couple of ways to set frequency depending on your needs and the features available. 


First thing, if you are creating a campaign, Facebook Ads Manager only allows setting frequency caps for awareness campaigns.


You’ll be able to find that option when clicking the show more options under bid control.


The default frequency cap is 1 impression every 7 days, but you can edit it to whatever number you’d like.


Another option is to create automated rules. To do this, you’ll need to: 


  1. Open the Facebook Ads Manager.
  2. Highlight the specific campaign where you’d like to implement the rule.
  3. Click the Rules drop-down button beside campaign tags in the main menu, select Create a New Rule, and click Custom Rule. 
  4. Provide a name for the rule, and decide if it should apply to all active campaigns or only the selected one. 
  5. Select the action for the rule to perform. You have three options: turn on the campaign, turn off the campaign, or send a notification only. 
  6. Set up the desired frequency cap and time range for the rule under Conditions.
Screenshot showing the option in Facebook to create custom rule at the Adset level

Unfortunately, this option does not enforce a strict frequency cap, as it is limited to, for example, only turning off the campaign if a specific cap is met.



Screenshot showing the detailed options of rules for Facebook ad frequency

However, it can be useful. 


Qualified Facebook advertisers may have access to reach and frequency buying functionality.


If you do, you’ll be able to play around with the ad frequency of your campaign in the Custom option under Reach and frequency balance.


You can then toggle the Increase average frequency option to turn it on.


And that’s it! Now you’ve set a frequency cap to help prevent ad fatigue and keep your ads relevant to your audience.



photo of a person holding a smartphone watching at a Facebook and IG ad in their feed planning their Facebook ad frequencyFacebook Ad Frequency: How Much Is Too Much?

Now that we’ve talked about setting caps, you’re probably asking yourself: how much Facebook ad frequency is too much?


And in reality, there is no one-size-fits-all answer. It really depends on various factors like your industry, audience, and campaign goals. 


However, a general rule of thumb, recommended by Social Media Today, is between 1.8 and 4 views on average of an ad.


But that is an estimated metric, and it is essential to take into account other data points, such as ad impressions, the length of your campaign, and your advertising objectives. 


Understanding the relationship between these factors will help you tailor your campaigns to reach the right audience without oversaturating them with content.


However, If your frequency exceeds that, it might be time to consider adjusting your strategy.


Finding The Optimal Facebook Ad Frequency

Remember that your ideal frequency may vary depending on your specific goals and the audience you’re targeting.


By analyzing the performance of your ads and monitoring key metrics, you can adjust your strategy to achieve the best results for your unique situation. 


Ultimately, striking the right balance will help you maximize the effectiveness of your Facebook advertising efforts.


Finding the optimal Facebook ad frequency can be tricky. To help you along, here are some ideas to consider:


  • Test different frequency caps and monitor their impact on your campaign performance.
  • Analyze your ad relevance diagnostics (we’ll dive into this in the next section) to identify areas for improvement.
  • Keep an eye on your ad’s performance metrics, such as click-through rate, cost per click, and return on ad spend, as they can indicate if your ad frequency is too high or too low.

In today’s digital world, the average internet user bumps into many ads daily.


That’s why it’s important to find the optimal ad frequency that ensures your particular ad stands out without overwhelming your unique users.


Remember that too many ad impressions can lead to negative comments and a less effective frequency for your campaign.


Alrighty, now that we’ve covered the importance of finding the right balance in ad frequency, the next step is to explore the Facebook Relevance Score. 


What Is Facebook Relevance Score: When It Increases And When Plummets?

Facebook Relevance Score is a metric that measures the overall quality and relevance of your ads to your target audience.


A higher score means your ad is more relevant and engaging, which can lead to better results and lower costs.


Your relevance score can increase when your ad content resonates well with your audience, and it can plummet when your ad is poorly targeted or not engaging enough.


Relevance Score vs. Facebook Ad Frequency

Understanding the relationship between Relevance Score and Facebook ad frequency is essential.


A higher ad frequency can lead to ad fatigue, causing your relevance score to decrease. 


On the other hand, a low frequency may not give you enough exposure to your target audience, which can also negatively impact your relevance score.


Finding the right balance between ad frequency and relevance is crucial for a successful campaign.


3 New Metrics For Facebook Relevance Score

In 2019, Facebook decided to shake things up a bit and replace the old relevance score with three new metrics to give you a clearer picture of your ad performance:


  1. Quality Ranking: This important metric compares your ad’s perceived quality with other ads competing for the same audience; 
  2. Engagement Rate Ranking: Your ad’s expected engagement rate measured up against other ads, and lastly;
  3. Conversion Rate Ranking: Ranks your ad’s expected conversion rate against ads with the same optimization goal but still competing for that audience’s attention.

These diagnostics are like your personal ad performance detectives.


They help you spot your ad campaigns’ strengths and weaknesses. By checking out your ad’s quality, engagement, and conversion rankings, you can determine if tweaking your ad’s presentation, post-click experience, or targeting will make it even better.


In some cases, it could be a less obvious issue, like targeting the wrong audience, that has a major effect on your campaign.