Dave Walker, CEO of B2SMB Institute, is joined by Mark Tina, the VP of Sales for Verizon Business talks about product adoption and Laura Goldberg, CMO of Constant Contact, who centers on building trust with the small business owners.

Also introduced is a new segment titled, "The Listening Post". Every month we'll invite an SMB Insight Expert to share the latest research, insight, and perspectives with what's happening in Small Business today. Our first contributor is Stephanie Gorski of Accenture.