Behind Every Employer
Behind Every Employer S1 E10: Shopping for English at Northgate Gonzalez Market
In this episode leaders from Northgate Gonzalez Market, National Immigration Forum and the Western Association of Food Chains (WAFC) sit down with us to discuss their successful workplace English program in the retail grocery industry. These organizations have stacked English and digital literacy training as onramps to retail credentialing and management certification. This effort supports employees with limited English proficiency at Northgate in developing their English within a retail environment and prepares them for enrollment in the WAFC-endorsed Retail Management Certificate accredited college program. Northgate explains how their collaboration with the National Immigration Forum and its innovative workplace ESL program English at Work began with a small pilot and built on their success to scale the English training program for high-potential employees looking to pursue a retail management certification. The team discusses how they identify talented immigrant workers and provide an education pathway that bolsters retail management and other corporate careers, and why the English at Work model works well in the busy grocery sector. The inclusion of the WAFC-endorsed certification has allowed this team to build an industry recognized pathway to retail management within community colleges across the United States.