In this episode Anson and Jeff sit down with Kelly Aiken, director of workforce development and planning at UMass Memorial Health (UMMH), and Mandy Townsend, senior vice president of employer engagement at Jewish Vocational Service (JVS) in Boston, to discuss how UMMH built its workforce development function from the ground up. Leveraging their multi-employer Healthcare Training Institute and utilizing support from JVS Boston has allowed UMMH to upskill workers, strengthen career pathways, and support internationally trained professionals through credential validation, digital literacy, ESOL, citizenship interview preparation. Kelly and Mandy explore the challenges and successes of creating an accessible talent pipeline that benefits both employers and workers. Tune in for insights into innovative workforce strategies that are reshaping healthcare employment.