Becker’s Payer Issues Podcast

Becker’s Payer Issues Podcast


Breaking Free from Legacy: Modernizing Health Plans with AI and BPaaS

November 14, 2025

In this episode, Kevin Adams, CEO of HealthEdge, discusses how health plans can overcome legacy technology challenges through modernization, business process as a service (BPaaS), and AI-driven efficiency. He shares insights on building stronger operational foundations and how next-generation automation is reshaping payer operations. 


This episide is sponsored by HealthEdge.