Becker’s Payer Issues Podcast

Becker’s Payer Issues Podcast


Leveraging AI and Predictive Models to Improve Member Experience: Insights from Humana and Everise

May 21, 2025

This episode recorded live at the Becker's 3rd Annual Spring Payer Issues Roundtable features Stuart Langley, SVP, Client Services, Everise & Sadie Rizzuto, Vice President, Enterprise Technology Solution Implementation, Humana. They discuss the power of predictive models, AI, and automation in improving member engagement, reducing friction in claims, and advancing proactive care and provider collaboration.


This episode is sponsored by Everise.