Becker’s Healthcare Podcast

Becker’s Healthcare Podcast


Digital Patient Engagement -- Improving Self-Pay Collections and More

September 17, 2020


Jackson Hospital’s Assistant VP of Revenue Cycle Management, David Ralston, alongside MedAssist’s SVP, Noel Felipe, discuss the transition from traditional to digital self-pay collections, and how that single move transformed the way their organization drove revenue and improved patient satisfaction.



This podcast is sponsored by MedAssist.