Becker’s Healthcare Podcast
Scott Becker Interviews Carl Armato, President and CEO of Novant Health
This episode features Carl Armato, President and CEO of Novant Health. Here Carl speaks about how Novant focusing on providing patients with what he calls “the remarkable patient experience” - keeping patients at the center of everything the health system does. Here he discusses the ways that artificial intelligence has been implemented in the healthcare field, and how the use of AI has led to big victories for patients. He also talks on the improvements made in data use, and how that has subsequently produced better patient outcomes. As the leader of Novant Health, Carl prioritizes two-way communication, and discusses the importance of leaders listening to employees and the community to understand the needs of those who allow your business to run day-to-day. Additionally, Carl shares the innovations and improvements he’s looking forward to seeing in the U.S. healthcare system in the future, and how Novant health is helping improve affordability and access to care in this system.