This episode, recorded live at the Becker’s Healthcare 9th Annual Health IT + Digital Health + RCM Annual Meeting: The Future of Business and Clinical Technologies, features Dr. Afroz Hafeez, Manager of Telemedicine at Rush University Medical Center. Here, he discusses the integration of a chatbot as a clinical symptom checker, enhancing patient access to care and initial assessments. Dr. Hafeez also emphasizes the importance of balancing technological advancements with a hands-on approach to healthcare, ensuring personalized and effective patient care.