Recorded live at the 11th Annual Becker’s Healthcare CEO + CFO Roundtable, this episode features Garrett South, Senior Leader of Patient Experience at California Hospital, a part of CommonSpirit Health.  Here, he discusses The intertwined patient and workforce experience, the current shift toward a more technology-driven healthcare experience, and more.

This episode is brought to you by R1 RCM, a leading provider of technology-driven solutions that transform the financial performance of hospitals, health systems, and medical groups. R1 delivers proven, scalable operating models that power sustainable improvements to net patient revenue, while reducing operating costs. To learn how you can build a future-ready revenue cycle today, visit us at www.r1rcm.com/beckers