Credit management during a pandemic

Credit management during a pandemic


Ep 03 Top 3 collecting strategies to use during Covid-19

September 23, 2020

Hear from two of our top debt collectors in Australia - David Finn & Peter Barbarian, they will share the top 3 debt collection strategies they're having success with during Covid-19.


The collection landscape has changed and it's important credit controllers and receivables staff can quickly decipher whether their debtor is genuinely going to pay or not.



This podcast shares 3 debt collection strategies:


  1. How to work with your debtor when they are genuine
  2. When to switch to bad cop if they're giving you the run around; and
  3. The importance of understanding your customers industry so you can adapt your approach based on their circumstances because some industries have been hit harder than others during this pandemic.

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