Fortune 500 CIO Steve Zerby talks with us about the “culture of urgency” he’s helping foster at Owens Corning and how it relates to ego, transparency, service, and more.

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• A common mistake in technology leadership (1:07)
  
• What is OC’s “culture of urgency?” (3:31)
  
• Urgency vs. Panic (8:40)
  
• Building a low-ego / no-ego organization (10:20)
  
• Having a “flattened” hierarchy: challenges and benefits (19:46)
  
• The necessity for skill (23:12)