Leveraging AI: Best Practices and Transformative Strategies for Associations – A Panel Discussion

In today’s rapidly evolving digital landscape, artificial intelligence (AI) offers unprecedented opportunities for associations to enhance service delivery, member engagement, and operational efficiency. This panel discussion is designed to delve into the practical applications of AI within associations, illustrating how this transformative technology can be seamlessly integrated into their daily operations and long-term strategic initiatives.

Join us as we explore our panelists’ involvement in changes that are harnessing AI to, among other things, optimize member services, automate administrative tasks, and drive personalized marketing campaigns. Our expert speakers will provide insights into the latest AI tools and technologies that are reshaping the way associations function, from predictive analytics improving decision-making processes to natural language processing enhancing customer service interactions.

Learning Objectives:

1. 
   
2. Understanding AI Applications: Gain a comprehensive overview of how AI is being used in associations today, including examples of successful AI integration in various operational areas such as marketing, member services, and administrative automation.
   
3. Best Practices in AI Implementation: Learn about the best practices for implementing AI in an association setting, focusing on strategies for overcoming common challenges such as data quality, privacy concerns, and technology adoption barriers.
   
4. Future Trends and Innovations: Look ahead at emerging AI trends and how they might influence future association strategies. Discuss the ongoing innovations in AI that could open new opportunities for enhancing member engagement and operational effectiveness.
   

Moderated by:

Kevin Ordonez, President and Managing Director, Digital Strategy, .orgSource

Panelists:

Manuel Alfaro, MBA, CIO and Senior Director, I&T, Digital Learning, and Membership, American College of Chest Physicians

Mike Lakas, Vice President of IT and Operations, American Foundry Society

Laura Lewis, Director of Technology, Society of Critical Care Medicine

Eric O’Connor, Chief Innovation Officer, American Association of Nurse Anesthesiology