An Arm and a Leg

An Arm and a Leg


Latest Episodes

A whole book about fighting effed-up medical bills? Yes, please.
June 30, 2021

For years, at ProPublica, Marshall Allen has been exposing health care grifters. (He’s our kind of guy.)Now, he's written a book… about how to fight back. It’s called “Never Pay the First Bill.” We ta

Want to write a killer letter to insurance? Meet Jeannine.
June 09, 2021

Health care insiders get stupid medical bills too. One of them taught us how to write an insurance appeal—like the one that saved her son $14,000. Now she's sharing that letter—and her notes to us about why she chose to include certain words and k...

Mini-episode: One guy skirts a medical-bill trap, and shares the secret.
May 19, 2021

When Adam Woodrum's insurance denied a claim for an ER bill, he sent his story to NPR... because he happened to KNOW how to deal with it. And he figured it would be a friendly thing to share what he knew. (Kudos, Adam!) This story was originally...

Why picking the right insurance is so hard (bonus/encore)
April 28, 2021

How hard is it to pick the best health insurance? ECONOMISTS find it hard. Lots of folks are suddenly eligible to pick new health insurance thanks to the big stimulus bill Congress passed in March—so we thought it'd be useful to bring this 2018 st...

Programming note: We're working on some cool new stuff.
April 07, 2021

... and it's gonna take us a little while to get it ready for you— maybe a couple months. Meanwhile, we'll have little updates for you here and there.... and it's a great time to sign up for our newsl

Who's been trying to cash in on COVID vaccinations? (And how did racism help them out?)
March 17, 2021

With COVID vaccinations ramping up, it's time to check in: Who's been trying to make a buck? And who's been doing their best to serve the folks who need help the most? In Philadelphia, the good, the bad, and the ugly have all been on viv...

Revisiting insulin, as relevant (and expensive) as ever
February 25, 2021

Updating a story we first reported in 2019, about how insulin got to be so horribly expensive—the scientists who discovered it did NOT want price or profits to keep it away from people who need it—and what some people are doing about it.

A legal strategy for erasing billions in medical debt— that works—from a 60-second video.
February 11, 2021

A viral TikTok video offers a legally-sound recipe for "crushing" medical bills. Government filings show it could wipe out billions in debts every year—with enough elbow grease. Jared Walker and his group Dollar For say they've done a fe...

A former "bad guy" lawyer shows us how the dark machinery works. And our rights.
January 28, 2021

Jeff is a lawyer who used to represent medical-bill collectors in court. But he switched sides, and he's here to tell us what he knows. Like: We have more rights than we probably know. It can be tough to get them enforced, but he's got tips ...

Mini-episode: Two small doses of good news
January 14, 2021

2021 is off to a rough start, but we've got a couple small things that don't completely suck. First, a new federal rule could help cut through one completely-ridiculous issue. Then, a listener describes how he headed off an insurance nightmare.