An Arm and a Leg

An Arm and a Leg


The Insurance Warrior battles a $61 billion company (from 2021)

August 28, 2025

Hey first! We need your help: Financial help. Donations from listeners power this show, and we’ve got a goal: 100 people making their first-ever gift, this week. 

If you haven’t chipped in before, this is a great time — just click here.

OK, onwards…

Sharing a favorite from our archive – with lessons that are as relevant as ever. 

Laurie Todd calls herself The Insurance Warrior. She fights health insurance for a living. Her speciality: writing appeals when insurance companies deny high-stakes, high-dollar treatments.

Her first victory was fighting to get coverage for her own life-saving cancer surgery – which we chronicled in an episode tracing her origin story

Since then, she says she’s notched hundreds of other victories, and outlined her strategies in two books: Fight Your Health Insurer and Win and APPROVED: Win Your Insurance Appeal in 5 Days.

In this episode, we go deep on one of Laurie’s early, super-instructive cases, that taught Laurie one of the weirder truths about health insurance in America: fighting your health insurance often means fighting… your employer. 

And in this case, that employer was a $61 billion company. 

Want more about winning insurance appeals? Here’s our starter pack.

Here is a transcript of this episode

Send your stories and questions. Or call 724 ARM-N-LEG.

See omnystudio.com/listener for privacy information.