Welcome to a question of gamification. My name is An Coppens. I'm the show host of this show and the chief game changer at Gamification Nation. Today we are bringing to you the question, how can I design for people with disabilities? And first thing I was going to say, this is part of the series of inclusion by design. So I promise to share my thoughts, my philosophy, but also the things we do to actively include people and watch out for people in our designs so that they are the most successful as possible. Oh, I also explained in one of the previous podcasts that I see all of the different leaders of inclusion that we should look at. So gender, age, culture and ability as a spectrum. So the spectrum of disabilities and abilities is vast and wide to some disabilities are visible, some disabilities are not, mental health is often considered, under disabilities and you can't see it. Colorblindness is, you know, can be very disabling. And again, it's not visible to us, but the person experiencing it experiences it a lot. Some chronic diseases cause pain. But may not make the person look different on the outside. So from a design perspective that brings with it a whole range of different challenges and, and different interesting points. The first point for people with varying level of abilities, and I'm calling people with abilities because even if you can't see, you can't touch, you have not all the limbs available to you or in use or in working order, you still have abilities. They may be limited, they may be the same. So a person in a wheelchair could just be as mentally able as the next person. We're just not physically able to do the sport. So, you know, you have to see it from a spectrum perspective. And I think even with the analogy with autism and is being quite relevant, which you know, the autistic girl Gretta Turnberg being in the news so much. I find it fascinating how many people are slating her for standing up for something she believes in. Whilst if this was a grown white man, would we have the same impact and the same, I suppose, nastiness towards him. And maybe, you know, this day and age you probably would judging by our current day politicians, but Hey, that's a completely different story and a completely different mindset of all I was wanted to, to bring without analogy is that autism has been recognized as a spectrum. So there's so many degrees and various variations of it manifesting. People have grades of being normally able to do everything and very different in the way that they do and process different things. So the first thing for inclusion for differences of abilities is accessibility and acceptance. Now, accessibility and acceptance. If you think about it, try navigating the world as a blind person. Try navigating the world as a person in a wheelchair to understand what I mean with that. I did an experiment at an event not too long ago where I used monopoly paper money. And asked, you know, can you pick that up with a hand? And of course that was not a problem for the person. Now pick it up with, you know, your hand in your sleeves so that your fingers have knots, the same touch. The person managed to do it but it required a different skills. And then I asked them to pick it up without hands and that then became a lot more challenging. Some people reach for their feet, some people took it with their teeth. So you know, it's, you know, it poses a whole different range of things. And the first thing we often see when we're designing systems for inclusion is that access is the first point. Even from a building perspective where most organizations fail is that person with the wheelchair or the person that is blind, the person with all sorts of physical ailments is just not able to make it through the door. So they fail at point of access. In video software that can be the same and abilities here could range from the physical variety to actual...