Marketing Futures Podcast host Mike Berberich is back with another edition of the special series from the 2024 Brand Masters Conference in Carlsbad, California. In the marketing game, it’s all about relationships, particularly the one between consumer and company. And, whether you’re a brand or awkward high schooler, there’s no worse place to find yourself than in the friend zone. Our guest today is here to help you out. In fact, he literally wrote the book on it! Marketing expert and author of Moving Your Brand Out of the Friend Zone, Dough Zarkin joined the pod to lay out the different relationship zones that exist between customers and brands, and how to utilize “human thinking” to take your relationships to the next level.