The Agilisys Podcast: Transforming the public sector

The Agilisys Podcast: Transforming the public sector

Building a successful modern partnership with NHS Business Services Authority

August 04, 2020

In this episode, we hear how a modern, responsive partnership between the NHS Business Services Authority and Agilisys has paid dividend – and is helping the organisation deliver essential work through the Covid-19 pandemic.

In this latest episode of The Agilisys Podcast we’re going to be talking about how an effective partnership approach is essential if transformation is going to be successfully delivered – and the benefits fully realised.

The discussion focuses on the work Agilisys has been doing with the NHS Business Services Authority (NHSBSA) over the last year, most notably migrating nationally critical healthcare systems into the cloud, which provided the foundations for future digitalisation as well as the necessary resilience and agility to ensure service continuity throughout the Covid-19 pandemic.

Joining us on this podcast to share the story of how a modern, effective partnership between the NHSBSA and Agilisys developed, and the benefits this has brought NHSBSA, are Nick O’Reilly, Chief Technology Officer at NHSBSA and David Wild, Cloud Partner at Agilisys.

Topics covered include:

  • The need for a modern, partnership approach that offered flexibility and responsiveness as NHSBSA migrated to the cloud

  • How this way of working has helped to overcome challenges

  • The importance of cultural change when adopting new ways of working

  • Why transformation involves the whole organisation, not just IT

  • How the work that had taken place – and the partnership approach – helped NHSBSA to deal with the Covid-19 crisis, while continuing the cloud migration programme


Nick O’Reilly, Chief Technology Officer, NHS Business Services Authority

Nick has been a CTO/CIO/CDO for over ten years and has led technology departments through times of austerity in both local government and now at the NHSBSA. Nick drove a cloud adoption programme at Derby City Council in 2015/16 and is now doing the same at the NHSBSA using the opportunity of the end of a traditional IT outsource contract to achieve greater flexibility through cloud platforms.

David Wild, Cloud Partner, Agilisys

David is an experienced public sector IT Services Director specialising in leading technical teams and successfully increasing performance whilst reducing cost and inefficiencies. David has led numerous high-profile infrastructure projects in his time with Agilisys, most recently focusing on cloud-based transformation.