In this episode, loyalty program expert David Feldman is back for another chat about airline & hotel loyalty programs!

This extended interview covers topics including COVID-19 status extensions, the "golden handcuff" effect, recent changes to hotel loyalty programs, why Qantas could be risking killing its profitable “golden goose”, and lots more.

 

Episode contents:

1:00 - Fortnightly news round-up
9:05 - Interview with David Feldman

 

Links:

AFF on Air Discussion thread - a dedicated AFF thread to discuss the podcast and ask questions

 

Frequent Flyer Gazette articles referenced in the fortnightly news round-up:

Guide to Virgin Australia’s Partnership with United Airlines
Rex Withdraws from 7 Regional Routes
Bonza Won’t Offer Website or Travel Agent Bookings
Instant IHG Platinum Status + Diamond Challenge
The Crazy Adventure of an AFF Member’s Lost Phone
Unlimited German Train Travel for a Month for $14!