Last week, Qantas announced a major shake-up to its Qantas Frequent Flyer program. In this episode, former Head of Loyalty at Malaysia Airlines, Mark Ross-Smith, joins Matt to discuss the changes, why Qantas announced them and what this all means for frequent flyers.

 

Episode contents:

1:05 - Fortnightly news round-up
4:07 - Overview of Qantas Frequent Flyer program changes
8:48 - Status challenges (upcoming webinar)
10:38 - Interview with Mark Ross-Smith - changes to Qantas award availability & pricing
22:49 - Interview with Mark Ross-Smith - lifetime Qantas Platinum status
30:33 - Interview with Mark Ross-Smith - Qantas Points Club

 

Links:

AFF on Air Discussion thread - a dedicated AFF thread to discuss the podcast and ask questions
Major Qantas Frequent Flyer Changes – June 2019
American Airlines Status Challenge Unlocks Qantas, Oneworld Perks
Webinar: How to earn top-tier Airline Status using Status Challenges (1 July 2019)

 

Frequent Flyer Gazette articles referenced in the fortnightly news round-up:

Qatar Airways Named World’s Best Airline in 2019
New Westpac Altitude Velocity Rewards Program
Fiji Airways Ends Adelaide Service
Delays to Virgin Australia Los Angeles Flights
Last Chance to Book Aer Lingus Award Flights