EXCEL asking great questions and follow ups to find out your customers What, Why and more. By asking a clarifying question, I can help guide you to your goals.

What questions

It sounds like...

Repeating last 3 words to show understanding and empathy or even to get them to expand on their answer.

If - Then Statements

00:00:12 - 00:05:02

I should take off and on and you listen to the show for a while, you know, I'm kind of into sales and marketing and all this and not necessarily like sells for Thursday, you know, your doctor services but like books or designing webpages coaching things like that.

So Once it's videos recently and one of them was talking about, you know, the used sales as like an acronym and you know, that's was serving just make sure you talking to people and hear their to sounds like a fiduciary, you know where you're doing. What's in the best interest of the client and the way you find that out is by asking questions.

What being the good question what this what that how sometimes you jump too quick to that one because I was trying to get exclusion without finding out, you know, what's going on, you know the why perhaps and then the the wise sometimes can be I guess misconstrued.

So the panel where the client is in there with confidence what they're doing, you know, just it can come accusational to just gotta be a little careful with that one.

Which reminds me if you haven't checked out the episode on finding your why with Gary Sanchez encourage you to listen to that one is also on his show which is kind of fun a little oil change, but I took his questionnaire and I'll give you the cheat sheet for me. Mine was clarified, which is only about six percent of the population of the nine types that they created and off-premise as a lot of questions. That's you know, that's something that did ever since man since even elementary junior high. I'll ask the questions that other people would ask or silly just got the answer especially even in the carpet of school et cetera just took us questions. And if I do understand that I'll try to find out so that's something I've always done got better at it, you know aka the regular episodes for a doctor's perspective podcast, but my wise to clarify what is kind of the the right way and then how is that contribute? So it'd be like by asking the right clarifying questions.

I can help guide you to a clear path to reach your goals. So what I'm explaining to somebody how to do something. I want them to feel like yeah to get it. They understand what I want what's expected not micromanage, but they understand like the process and then I asking those questions are getting those questions. They are delivering the information. The goal is to find the right way to do the job. You know, what is your goal? Let's find the right way to get the go. Let's not reinvent the wheel right? And then that's my way of contributing to the process or the in-game that this client wants is by clarifying their thought pattern or their goal and and asking the questions. I mean, they may not have even thought of so that they can you know, get out of their own way sometimes.

All right. So back to the you know, the sales when we're listening, you know, of course not insane. Yes just helps people know but it's cheating and some that for a long time is always like make good eye contact, you know with the patience for least make good eye contact and let me know you care and I think there's a time when you have to do that the very beginning find out what's wrong with them.

Then you should take notes.