Shift podcast: Helping you rethink business transformation

Shift podcast: Helping you rethink business transformation


Retail evolution & customer experience

December 09, 2018

The LCBO has gone from being a standalone retailer to playing a number of roles including wholesaler, ecommerce provider and soon to be cannabis retailer. In this episode of Shift, LCBO’s Chief Executive Officer, George Soleas, joins Jon Finkelstein to discuss the crown corporation’s digital transformation, customer centricity, AI and of course, cannabis retail, including its implications for alcohol.