Shift podcast: Helping you rethink business transformation
Retail evolution & customer experience
The LCBO has gone from being a standalone retailer to playing a number of roles including wholesaler, ecommerce provider and soon to be cannabis retailer. In this episode of Shift, LCBO’s Chief Executive Officer, George Soleas, joins Jon Finkelstein to discuss the crown corporation’s digital transformation, customer centricity, AI and of course, cannabis retail, including its implications for alcohol.