The Venue Helpline

The Venue Helpline


6. Bridging the Gap: Helping Old-School Venue Bosses Understand Gen Z

September 16, 2025

Are couples ghosting after their venue tours? You’re not alone - and the bigger problem comes when your boss doesn’t understand why.


In this episode of The Venue Helpline, we dig into how Gen Z couples communicate, why one follow-up email isn’t enough, and how to “manage up” when leadership is stuck in old-school sales habits.


Learn how to bridge the generational gap, boost your booking rates, and get your team on the same page.


What You’ll Learn:

  • Why ghosting happens after venue tours (and what it really means)
  • How to create a stronger follow-up strategy beyond email
  • Ways to build trust and transparency with leadership
  • Tactful ways to manage up when your boss doesn’t understand today’s couples


Helpful Links:


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