The Venue Helpline

6. Bridging the Gap: Helping Old-School Venue Bosses Understand Gen Z
Are couples ghosting after their venue tours? You’re not alone - and the bigger problem comes when your boss doesn’t understand why.
In this episode of The Venue Helpline, we dig into how Gen Z couples communicate, why one follow-up email isn’t enough, and how to “manage up” when leadership is stuck in old-school sales habits.
Learn how to bridge the generational gap, boost your booking rates, and get your team on the same page.
What You’ll Learn:
- Why ghosting happens after venue tours (and what it really means)
- How to create a stronger follow-up strategy beyond email
- Ways to build trust and transparency with leadership
- Tactful ways to manage up when your boss doesn’t understand today’s couples
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