When is a parking policy more than just a parking policy? In this episode of the Fair Housing Insiders: Case Files, Leslie explores how Aon Management faced legal action for refusing assigned parking spaces as disability accommodations. Learn what the Fair Housing Act requires, why blanket policies can be discriminatory, and how staff training and proper procedures can protect both residents and housing providers. Key Takeaways: 00:00 – Testing Begins 01:49 – Consistent Responses Across Sites 02:43 – Alternatives Suggested 03:31 – HUD Complaint and Investigation 05:32 – DOJ Lawsuit 06:35 – Why the Case Matters 08:01 – Importance of Staff Training 09:37 – Correct Process for Requests 10:45 – Final Takeaway