Virtual women’s healthcare redefined: Joe Connolly, CEO of Visana Health, shares how his national clinic addresses menopause, PCOS, fibroids & more with a comprehensive, tech-enabled model. He discusses the mission behind Visana, women’s unique care needs, patient acquisition strategies, regulatory hurdles, quality benchmarks, and partnerships with in-person providers. The episode explores how Visana is closing gaps in access, driving better outcomes, and shaping the future of women’s health delivery.

Title-How Is Visana Health Redefining Access, Equity, and Value in Women’s Care? | Joe Connolly x SCALE Community

Key Timestamps:

• {00:00} Introduction to Visana Health
• {00:49} The Founding Story and Mission of Visana Health
• {02:45} Provider Scope and Comprehensive Care Model
• {05:42} Patient Acquisition Strategies
• {08:42} Overcoming Barriers to Patient Engagement
• {10:21} Navigating Regulations and Provider Licensing
• {12:22} Quality of Care in Virtual Health
• {14:29} Cost Efficiency and Payment Models
• {19:13} Collaboration with In-Person Clinics
• {22:06} Measuring Outcomes and Patient Satisfaction
• {23:01} Challenges and Resistance in the Market
• {25:39} Future of Visana Health and Expansion Plans
• {30:29} Addressing Underserved Populations
• {33:29} Provider Experience and Satisfaction
• {35:07} Conclusion and Future Outlook

Key Takeaways:

• Visana Health was founded to address women's health issues beyond fertility and maternity.
• The clinic operates with a 50-state medical group to provide comprehensive care.
• Many women seeking care have multiple comorbidities, highlighting the need for integrated services.
• Patient acquisition involves partnerships with health plans and employers to raise awareness.
• Trust is essential for patient engagement and overcoming barriers to care.
• Visana Health has a high Net Promoter Score (NPS) of 91, indicating patient satisfaction.
• The clinic measures clinical outcomes, with 93% of patients experiencing symptom improvement.
• Challenges include educating health plans about the importance of women's health conditions.
• Visana aims to expand access to underserved populations, particularly women of color.
• The provider experience at Visana is positive, with a focus on whole-person care.

About the Guest: Joe Connolly, Founder and CEO of Visana Health, is redefining women’s healthcare through a national virtual-first model. Inspired by his family’s struggles with complex gynecological conditions, Joe built Visana to close critical gaps in care beyond fertility and maternity. Under his leadership, Visana has scaled across all 50 states, caring for more than 30,000 patients, many in rural and underserved communities. By integrating OB-GYNs, primary care providers, endocrinologists, and nurse practitioners, Visana delivers whole-person care with measurable results—93% of patients report symptom improvement within months, alongside average annual cost savings of $2,400 per patient.

About the Host: Jason Schifman is Co-Founder & President of SCALE Healthcare and host of the Analyzing Healthcare podcast’s Healthcare Technology & Innovation series. A leading voice in healthcare transformation, he blends strategic, operational, and financial expertise to help multi-site systems scale efficiently, adopt value-based care, and deliver measurable improvements in patient outcomes and organizational performance.

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Keywords

Visana Health, women's health, telehealth, virtual care, healthcare innovation, patient acquisition, healthcare access, provider collaboration, health outcomes, healthcare regulations, SCALE Community, Analyzing Healthcare, Healthcare Innovation, Healthcare Podcast, Healthcare Trends and Innovations, Healthcare Strategies, Leading Healthcare, Thought Leaders in Healthcare, Healthcare Industry Insights, Healthcare Innovations, Latest Trends in Healthcare, Scale Healthcare, Roy Bejarano, Scale Community, Jason Schifman