A young practice manager is struggling to maintain the momentum and enthusiasm of a high-quality team that, after an initial burst of energy, has started to settle into complacency. Despite intentional efforts to create a strong culture, clear pay scales, and a supportive environment, the leadership team is finding it difficult to inspire the same level of excitement and growth-driven mindset among their staff. Dr. Roark and Stephanie dive into the complexities of team dynamics, the importance of patience in building trust and culture, and the challenges of sustaining motivation in a growing practice. They explore how to gauge whether a team's resistance is due to processing time, differing communication styles, or simply a need for clearer direction. Through personal anecdotes and practical advice, they offer insights into how leaders can align their vision with their team's enthusiasm.
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