Can you lead people to water and make them drink? This week's episode starts out with a mailbag question where the writer already has part of their answer. And life is always a little more complicated than at first glance so Dr. Andy Roark and practice manager Stephanie Goss dive into this mailbag entry from a veterinarian who is considering joining a new practice. This practice is quite different from what this vet is used to AND wanting. They want a practice that utilizes their techs for more than nail trims, where the DVMs aren't doing tech work and that is more efficient. This DVM wants to know "Can I hope to change this practice and how do I start the conversation with grace?" This one is seemingly uncomplicated but Andy and Stephanie always find a twist. Let's get into this...

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