The Uncharted Veterinary Podcast

The Uncharted Veterinary Podcast


UVP 110: Front Desk as “Other”

February 03, 2021

This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and practice management goddess Stephanie Goss take a question about how a CSR can bridge the gap between “the front” and “the back” in the name of better patient care, better customer service AND a happier workplace. LET’S GET INTO THIS EPISODE!

Links:
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Register for Practice Managers Summit: https://unchartedvet.com/uncharted-practice-manager-summit/

Instant Team Buy-In Course: https://unchartedvet.com/lean-board/

Editor: Dustin Bays
dustin.bays@baysbrass.com
@Bays4Bays Twitter/Instagram