The Virtually Amazing Assistants Podcast

The Virtually Amazing Assistants Podcast


Unlocking Leadership and Career Growth for Administrative Professionals with Helen Monument

September 10, 2025
Show Notes

In this episode of Virtually Amazing Assistants, Shelley engages in a captivating conversation with Helen Monument, an inspiring figure in the world of administrative professionals.

Helen shares her journey from a receptionist to founding Monumental Assistance and becoming a global thought leader in administrative roles.  

The discussion spans her extensive career, her passion for enhancing the profession, the creation of the Global Skills Matrix, and Helen’s involvement with the World Administrators Alliance.  

Additionally, Helen discusses her upcoming book, the A to Z of Leadership for Assistants, and offers valuable insights and tips for administrative professionals, emphasizing the importance of continuous learning and self-promotion. 

 

00:00 Introduction and Special Guest Announcement 

02:18 Helen Monument’s Career Journey 

03:52 Key Experiences and Skills 

08:08 Opportunities and Mentoring at Shell 

11:46 Founding Monumental Assistance 

18:17 Challenges and Adaptations During COVID-19 

20:51 Impact of COVID on Work and Training 

22:11 Introduction to the World Administrators Summit 

24:22 Formation of the World Administrative Alliance 

28:01 Challenges for Administrative Assistants 

35:06 The A to Z of Leadership for Assistants 

38:25 Final Thoughts and Tips for Assistants 

Get in Touch with Shelley Fishel – The MS Office Maestro!

For over 25 years, Shelley Fishel has been empowering organizations of all sizes with her expert Microsoft Applications training. Whether you’re looking for self-paced online courses or tailored group programs, Shelley has the perfect solution to enhance your team’s productivity and skills.

Don’t miss the opportunity to elevate your organization’s efficiency. Book a call with Shelley today to discuss your training needs and discover how her expertise can benefit your assistants.

✅ Shelley Fishel – FLPI CDOL COLF | LinkedIn

Book a chat 

The post Unlocking Leadership and Career Growth for Administrative Professionals with Helen Monument first appeared on Virtually Amazing Assistants .