The Virtually Amazing Assistants Podcast

The Virtually Amazing Assistants Podcast


Navigating Success in the Virtual Assistant World with Wendy Norman

September 03, 2025
Show Notes

 

Welcome to Season Two of Virtually Amazing Assistants!

In this episode, I chat with Wendy Norman, founder of Live Link Resource Limited, a virtual assistant company specializing in supporting private healthcare clinics.

Wendy shares her incredible journey from a varied career, including a stint in the Royal Navy, to establishing her successful business.

Despite living with rheumatoid arthritis, Wendy has built a thriving company that helps clinicians manage their practices more effectively.

Wendy discusses the importance of networking, the challenges of running a business while managing a chronic illness, and her strategies for stepping back from day-to-day operations. She also highlights the common challenges faced by private healthcare clinics, such as handling patient inquiries and adapting to a client-focused mindset.

Tune in for an inspiring conversation that underscores the resilience and determination required to succeed in the virtual assistant industry. 

 Timings

00:00 Introduction and Theme Song 

00:46 Welcome to Virtually Amazing Assistants 

01:02 Meet Wendy Norman 

02:34 Wendy’s Career Journey 

08:42 Transition to Virtual Assistance 

16:20 Challenges and Triumphs 

18:11 Recognizing the Need for Change 

19:49 Building a Business Without Working In It 

21:07 Networking and Expanding 

22:19 Staffing Challenges and Solutions 

23:49 Handing Over the Reins 

24:34 Challenges in Private Healthcare 

28:36 Valuing Your Services 

31:16 Conclusion and Final Thoughts 

Get in Touch with Shelley Fishel – The MS Office Maestro!

For over 25 years, Shelley Fishel has been empowering organizations of all sizes with her expert Microsoft Applications training. Whether you’re looking for self-paced online courses or tailored group programs, Shelley has the perfect solution to enhance your team’s productivity and skills.

Don’t miss the opportunity to elevate your organization’s efficiency. Book a call with Shelley today to discuss your training needs and discover how her expertise can benefit your assistants.

✅ Shelley Fishel – FLPI CDOL COLF | LinkedIn

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The post Navigating Success in the Virtual Assistant World with Wendy Norman first appeared on Virtually Amazing Assistants .