With more than 20 years working for major brands like MasterCard all the way down to new startups, Jay Mandel has seen it all in marketing. With a career spent helping companies and leaders move past performative marketing into accountable, purpose-driven systems that align people and profit, he has his finger squarely on the pulse of our industry. And that’s why marketers should take notice when he sounds alarm bells, like he did earlier this year when he wrote that the burnout marketers are currently experiencing is due to industry-wide structural failures. 

Jay, who is the founder of the Marketing Accountability Council, joins the On Scope podcast to discuss the growing trend of marketers feeling burnt out or disenfranchised, often focusing on performative work tasks versus those that drive real results. Along with host Mike Berberich, Jay unpacks how our industry arrived at this moment, why modern marketing feels more like a grift than a means for building relationships with customers, and how both marketing leaders and those that report up to them can address and repair these issues. 

On This Week in ANA Magazine, editor Matthew Schwartz joins Mike to discuss a new article on the ins and outs of zero click search, an emerging and increasingly important trend that marketers need to be on top of. Matthew shares some tips for how marketers might prepare for this new AI-powered search reality. 

If your marketing efforts are starting to feel stale, it’s time for some new inspiration. ANA National Industry Conferences put you in the room with the CMOs and marketing leaders who are creating real progress for our industry and driving tangible growth for their brands. See what’s coming up on the 2026 calendar by visiting www.ana.net/conferences.

The On Scope team would love to hear from you! If you have a topic or guest idea, you can email them at onscope@ana.net.