Never make assumptions about people. To assume, as the saying goes, makes an ass of anyone who thinks human behaviour is predictable. Client director Kelly Blakey reveals how honest conversations powe

Whether you're hiding in a cave from a hungry bear or wilting under an overwhelming workload it all feels the same to our nervous system. That's why as internal communicators we're meeting a fundame

Are you free to bring your whole self to work? And how does that fit with a cohesive workplace culture? The answer lies in understanding our true motivations and how we can use that knowledge to be

Outdated work structures are killing employees' sense of vocation, says Helen Bissett, founding director of H&H. And in spite of global investment in employee engagement, studies tell us many people a

Good intentions are not enough to make DEI programmes successful, says Melody Moore, our guest from Liberare Consulting. What we're talking about is a culture change - and as with any transformation,

Does anyone go to work planning to do a bad job? Or wanting to feel bored at work? Kirsty Beckett doesn't think so. Find out how you can inspire and motivate people to do their best work, by giving th

Hybrid working can be a game-changer. But only if both employer and employee commit to making it work. The key is to boost our VQ or Virtual Intelligence. In this episode, H&H founding director Hann

When your comms need to transcend language and geography, try music. In this episode, Jane Halford, H&H client director, shares stories about using music to build connections at a deep, emotional leve