In episode 37 Dennis Nayor interviews Captain Jolie Macias from the Newark, California Police Department. Captain Macias shares her journey from police officer to SWAT team commander, highlighting the importance of training, mindset, accountability, trust, ownership and teamwork. She talks about the lessons learned from an operation that didn’t go as expected, and her advice to those seeking appointment to a tactical team. Captain Macias also emphasizes the value of diverse training and maintaining a balanced life outside of work.