On this episode of the Data Delicacies podcast powered by Incentivio, co-founder of Stream, an online menu management platform, Brett Berman, sat down with host Arun Kumar to discuss the origins of Stream, the significance of customer loyalty, and the emerging role of AI in the restaurant industry. 

Stream Origin Story - Brett Berman knew he had to pivot on the backside of the pandemic shut down. Using the resources he had, he and his team quickly went to work to help restaurants differentiate themselves and created Stream. 

Creating Loyalty - For Brett Berman, loyalty is based on the customer experience. The better the experience, the higher chance of creating loyalty, but it is important for restaurants to have a way for customers to leave that feedback.

AI Usage in Restaurants - Artificial Intelligence is being used in almost all walks of life, and increasingly so in restaurants. However, Brett Berman believes that we are still in the very early stages of AI and machine learning and the possibilities of where AI can be applied are endless.

Episode Links:

Stream Online

Brett Berman LinkedIn

ABOUT STREAM

Stream is revolutionizing an industry dominated by manual processes by building scalable, automated solutions. It offers self-service tools that empower restaurants to manage their online menus and seamlessly integrate orders directly into their POS systems. Whether it's a small family-owned business or a multi-billion-dollar tech company, Stream's mission is to equip them with the technology, intuitive UI/UX, and innovative strategies needed to run their businesses more efficiently.

ABOUT DATA DELICACIES—

Data Delicacies is a weekly podcast that dives deep into the world of technology and data as it pertains to restaurants. Host Arun Kumar interviews some of the best and brightest in the industry about all things hospitality tech, artificial intelligence, and machine learning.

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Produced by Incentivio & Cali BBQ Media - https://www.incentivio.com/ | https://betheshow.media