Bill Lindsey, co-founder of COGS-well, shared valuable insights into how COGS-well helps restaurants optimize production, rebuild customer loyalty, and maintain a strong focus on hospitality on the latest episode of the Data Delicacies podcast powered by Incentivio.

Key Takeaways

Optimizing Production Efficiency - COGS-well optimizes production by using historical data to predict the future of company costs. In doing so, Lindsey says they help lower costs for their restaurant partners.

Rebuilding Customer Loyalty - There are valuable lessons that restaurants could have learned from the Pandemic. Now, post-pandemic, restaurants need to find ways to reengage customers and rebuild customer loyalty, which, when done correctly, Bill Lindsey says is absolute gold.

A Hospitality Business, Not a Tech Business - Bill Lindsey still believes in the value of hospitality. For him, it is important for COGS-well to treat their customers as well as the customer would treat their customers so that no disconnects are present.

Episode Links

• Bill Lindsey on Linked In: https://www.linkedin.com/in/bill-lindsey775/
• COGS-well Online: https://www.cogs-well.com/
• COGS-well on LinkedIn: https://www.linkedin.com/company/cogs-well-llc/

About Data Delicacies

Data Delicacies is a weekly podcast that dives deep into the world of technology and data as it pertains to restaurants. Host Arun Kumar interviews some of the best and brightest in the industry about all things hospitality tech, artificial intelligence, and machine learning.

Data Delicacies on Spotify: https://open.spotify.com/show/29ExS0n9X3Z3FyK4HuSPKH

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