For Michael Sien, Director of Enterprise Business Development at Qu POS, success in the tech industry is built on two foundational principles: focus and responsibility. These principles guide both strategy and execution at Qu. 

Watch now to learn more about focus and responsibility in the tech industry, an innovative loyalty marketplace, and how data is the great equalizer.

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Episode Links:

• Qu POS Online: https://www.qubeyond.com/
• Michael Sien LinkedIn: https://www.linkedin.com/in/michael-sien-59888b61/
• Qu POS Instagram: https://www.instagram.com/qu_pos/
• Qu POS YouTube: https://www.youtube.com/channel/UC6dZO3GIG_sZYk0CrCkya7A/videos

Takeaways:

Focus and Responsibility in the Tech Industry - For Michael Sien, success in the industry hinges on maintaining a clear focus on goals and taking responsibility for actions. This principle underpins effective strategy and execution.

Innovative Loyalty Marketplace - Michael Sien is enthusiastic about a loyalty marketplace where restaurants can showcase themselves and loyalty companies can utilize AI to target customers who favor those brands. He compares this concept to a "Kayak for loyalty" and believes collaboration among loyalty companies can enhance the market and benefit all parties involved.

Data is the Great Equalizer - According to Michael Sien, data-driven strategies enable smaller brands to compete on a level playing field with larger brands by leveraging similar technologies and gaining similar data insights.

ABOUT MICHAEL SIEN

Michael Sien is a 40+ year hospitality/technology veteran. Currently serving as Director of Enterprise Business Development at Qu POS, his perspective on all aspects of modern hospitality is 100% focused on great guest experience and how modern tech facilitates that for all brands that seek that with their guests.

ABOUT DATA DELICACIES—

Data Delicacies is a weekly podcast that dives deep into the world of technology and data as it pertains to restaurants. Host Arun Kumar interviews some of the best and brightest in the industry about all things hospitality tech, artificial intelligence, and machine learning.

Data Delicacies on Spotify: https://open.spotify.com/show/29ExS0n9X3Z3FyK4HuSPKH

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