TRAITS podcast: Building Higher Performing Organizations

Episode 25: Mastering Recruitment: Behavioral Interviewing with Steve Jones
In this episode, recruitment expert Steve Jones dives deep into the costly pitfalls that many organizations face when hiring and shares how Behavioral Interviewing can be a game changer. Steve explains why traditional interviews often miss the real picture—leading to false positives, where candidates seem perfect on paper but don’t deliver, and false negatives, where great talent is overlooked.
He unpacks the importance of crafting clear, outcome-focused job descriptions and aligning organizational design to support hiring success. Steve also reveals who makes a truly great interviewer and why understanding a candidate’s core values and behaviors is more predictive than skills alone.
Whether you’re a hiring manager, HR professional, or business leader, this episode offers practical insights and actionable strategies to transform your recruitment process and build teams that thrive.
Show Notes:1:30 – Who is Steve Jones?
3:35 – Mistakes during recruitment
8:30 – What is Behavioural Interviewing?
22:05 – Value of a great job description (and proper org design)
37:15 – False positives and false negatives
43:45 – Who makes a great interviewer?
50:25 – What else is Steve Jones up to?
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