SummaryWhat if the problem isn’t your people—but your clarity as a leader? In this episode, Rick Hays shares how his experience at Aircom, a growing Western Canadian company, taught him that culture doesn’t just happen—it’s created. From rethinking how leaders show up, to facing the truth about hiring missteps and personal blind spots, Rick opens up about the mindset shifts that helped turn uncertainty into purpose.

Whether you’re building a business or trying to reset your team, this episode will get you thinking differently about creating culture that truly works.

1:45 Nothing to improve?

8:05 The beginnings of the three amigos

Loved this conversation with Rick? In Episode 007, Aircom President Sean Lavin shares how the leadership foundation Rick helped build is driving real, measurable impact today.

Aircom Instrumentation Ltd.

Rick Hays

Sean Lavin