In this episode, Carmel Macpherson, a seasoned HR leader, explores the real job of every manager: accountability, mentorship, and employee development. With lessons from teaching, parenting, and hands-on management experience, Carmel highlights key skills like spotting “yellow flags” in performance, avoiding the common trap of promoting employees beyond their strengths, and creating safe, honest work environments. This episode is packed with valuable insights for leaders looking to foster growth and unlock true potential in their teams.

0:00 Introduction to the episode

3:00 Carmel’s personal set of rules with people; positive feedback with people

6:25 An essential lesson from star trek

8:20 Taking lessons from teaching and parenting into management: Know who you’re working with!

14:45 A way to reduce ‘promoting to a lower level of competency’

15:35 The real job of every manager

16:05 Systemic discrimination in terms of personality

20:05 The importance of having managers take full responsibility for their direct reports

23:30 How can managers better understand their direct reports… Some simple tips

26:55 Creating a safe environment for honesty and openness

31:45 How to help managers take full responsibility in their role

42:10 Tips for getting the most out of mentorship

48:48 What most people want more than comfort…

Related Episodes: More on the 7 Essential Work Traits

Here are additional episodes where Mike dives deeper into the concept of the 7 Essential Work Traits:

Carmel’s Contact Information:

-Email address carmel@roleaffinity.com

-LinkedIn profile: https://www.linkedin.com/in/carmelmacpherson/?originalSubdomain=au