Interview between Gregg Majewski and Bob Norman about leading by example, the importance of training, and Jimmy John’s impact on his career

Takeaways:

1. Leadership by Example: What Makes Bob Norman a Great Franchise Operator - Bob Norman credits his success as an operator to the mentorship he received from Jimmy John Liautaud, emphasizing the importance of leading by example. He believes that you can only expect from others what you’ve demonstrated yourself, a principle he applies both in business and in his personal life. 
2. Training, Trust, and the Third Store - Bob Norman believes that as a company scales, operators will have to learn to trust others to run the various locations and embrace training so that new locations can hit the ground running and continue to increase knowledge in order to operate with sustained excellence.
3. Jimmy John’s Lasting Influence - Gregg Majewski and Bob Norm have a relationship that stretches back to their days within Jimmy Johns. Much like Gregg, Bob reveres Jimmy John's founder and reminisces happily about the times they shared. 

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