Hope is NOT a Plan
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How Florence Nightingale was the Ultimate Change Manager | Five-Minute Friday 13
Florence Nightingale's work exemplified what it means to be an effective Change Manager. In Florence Nightingale Was the Ultimate Change Manager, I highlight how Nightingale's work to improve sanitary conditions in military hospitals and, ultimately, healthcare stands up as a template for modern-day change management best practices.
Nightingale's ADKAR:
- A: Awareness of unsanitary conditions
- D: Desire to improve patient outcomes
- K: Knowledge through data collection
- A: Ability to educate and train Nurses
- R: Reinforcement through quality checks
So, how will you be a change agent today?