Hope is NOT a Plan

Hope is NOT a Plan


How Florence Nightingale was the Ultimate Change Manager | Five-Minute Friday 13

June 14, 2024

Florence Nightingale's work exemplified what it means to be an effective Change Manager. In Florence Nightingale Was the Ultimate Change Manager, I highlight how Nightingale's work to improve sanitary conditions in military hospitals and, ultimately, healthcare stands up as a template for modern-day change management best practices.


Nightingale's ADKAR:

  • A: Awareness of unsanitary conditions
  • D: Desire to improve patient outcomes
  • K: Knowledge through data collection
  • A: Ability to educate and train Nurses
  • R: Reinforcement through quality checks


So, how will you be a change agent today?