Tom is joined by Dave Irvin, Senior Vice President of Facilities, Fleet, and Facility Maintenance.

Dave shares his experiences with personal and professional disappointments, emphasizing the importance of understanding others' perspectives and maintaining open communication.

Dave highlights the emotional impact of self-created disappointment, such as shame and guilt, and the necessity of self-forgiveness.

Dave also recounts his journey through addiction and incarceration, underscoring the significance of forgiveness and family support.

KEY TAKEAWAYS

Communication is crucial: Address disappointments directly with the person involved, rather than talking behind their back.Understand different perspectives: Try to see situations from others' viewpoints and find common ground.Self-forgiveness is important: Don't let shame or guilt consume you; learn to forgive yourself and seek personal growth.Relationships matter: Unresolved disappointments can erode trust and damage relationships, so address issues promptly and compassionately.Faith and support can help: A support system (like family or faith) can be instrumental in overcoming personal challenges and disappointments.Be patient with yourself and others: Forgiveness and healing take time, and everyone processes disappointment differently.