In this episode of 'Community Table,' host Dave Query reconnects with Doug Emerson, owner of the iconic University Bikes in Boulder. They reminisce about their 35-year friendship and discuss everything from immigration to employee handbooks. They delve into the impact of COVID-19 on the bike industry, the rise of electric bikes, and discuss the challenges and joys of running a longstanding business. Doug also shares insights on Boulder’s evolution and the importance of offering exceptional customer service in retail.

00:00 Introduction and Welcome

00:28 Meet Doug Emerson

03:22 COVID-19 Impact on the Bike Industry

05:05 The Future of the Bike Industry

07:04 Service and Hospitality at University Bikes

10:38 The Rise of Electric Bikes

18:53 Challenges and Changes in Boulder

21:02 Conclusion and Farewell

21:18 Bonus: Local Music Announcement - Amaryllis at The Velvet Elk

@amaryllistheband