Pet Boarding and Daycare Podcast with Dominic Hodgson

Pet Boarding and Daycare Podcast with Dominic Hodgson


Ep. 12 Pet Care Innovation Blueprint: Creative Strategies that Drive Success

April 17, 2024

Are you stuck in the daily grind of your pet business, wondering if there’s a better way to operate?


Do you feel like your pet care business could use a burst of creativity to help you stand out in a crowded market?


Are you looking for an edge but keep getting dragged into the day-to-day tasks, and never have time to develop your business?


If so, this week’s episode of the Pet Boarding and Daycare Podcast will help give your business the creative boost it needs, because we are diving into the world of innovation. 


Dom is joined by Alex McKinnon, a seasoned innovator with years of experience at companies like Braun. Alex brings a wealth of knowledge about breaking conventional patterns and injecting creative strategies into your pet care practices.


You will discover Alex’s ten innovation principles that will help you create an environment and culture, where business breakthroughs can thrive.


Dom also shares the story of his own pet care innovations, and some of the most successful business and marketing innovations he has engineered for his clients, including induction programs and recurring revenue memberships.  


In this episode, we explore:


  • Innovation Origins: Explore how Alex McKinnon invented a new feeding system to help boarding businesses with hygiene, staffing and profitability 
  • Cross-Industry Insights: Learn how to apply successful strategies from non-pet related industries to your pet care business for fresh, impactful results.
  • Creative Culture: Discover how fostering a creative work environment at your facility can lead to innovative ideas from your team members.
  • Risk and Reward: Gain insights into balancing risk with potential rewards, helping you make bold decisions that lead to business growth.
  • Sustainability in Innovation: Understand the importance of sustainable practices within innovative business models to ensure long-term success and minimal environmental impact.
  • Client-Centric Innovation: Find out how to centre your innovations around client needs and expectations to enhance satisfaction and loyalty.
  • Principles of Innovation: Alex unveils his top 10 essentials of innovation, providing you with a roadmap to reimagine every aspect of your pet business.
  • Newsjacking Content Hack: Learn how to repurpose dog stories from around the world to help you create content that sells your enrichment services.

If you’re ready to transform the way you think about your business and spark significant change, this episode is packed with actionable advice, inspiring stories, and practical strategies that will help you unleash the full potential of your pet business through innovation.


This week’s podcast guest Alex McKinnon will be joining us at the upcoming Pet Boarding and Daycare Expo in Vegas in May, which is prime opportunity to strengthen industry connections, gain invaluable knowledge, and catalyse business transformation through the power of relationships. To register for this year’s Las Vegas pet boarding and daycare expo, go to petboardingexpowest


Thank you to Alex McKinnon for sharing his expertise and insights. Learn more about Alex and his innovative Kleanbowl product for the pet industry at Kinninc.com


If you want to access Dom’s coaching and consulting services, and get more help with growing your pet care business, reach out to Dom at petbusinessmarketing.com/discovery


Huge thanks to this week’s show sponsor Forever Stainless Steel. Forever Stainless Steel is the world’s quality leader in animal bathtubs and related systems. Find out more about how their innovative systems can help your pet business by going to Foreverstainlesssteel.com


To find out more about Dominic Hodgson and his pet business consulting services go to petbusinessmarketing.com


You can subscribe to the Pet Boarding and Daycare Magazine by going to PetBoardingandDaycare.com


Episode Time Stamps 


00:51 – Welcome from Dominic Hodgson
01:53 – Sponsor Message from Forever Stainless Steel
02:49 – Dog News Feature: Rescue Dog Hero
07:00 –Main Topic: Innovation in Pet Business
09:05 – Dom’s Insights on Business Innovation
13:44 – Guest Introduction: Alex McKinnon’s Background
16:22 – Discussing the Kleanbowl Innovation
21:13 – Exploring the Benefits of Kleanbowl and Business Innovations
23:01 – Alex’s Discussion on the Essentials of Innovation
27:22 – The Importance of Networking and Conferences
30:12 – Story on Partnerships in the Pet Industry
33:21 – Keys to Successful Innovation in Pet Businesses
38:05 – Alex’s number #1 innovation tip
41:15 – Final Thoughts and Website Promotion
42:00 – Closing Remarks and Preview of Next Week’s Topic on Pricing