This episode is all about prospect planning. Why do we do it? When is the best time for a planning session? Who should be in the room? Find the answers to these questions and more in this week's Ask A

Happy Mother's Day, sales heroes! In this episode, Alex is joined by Sherpa marketing director Francisco Fisher (her son!) to discuss an important topic in managing an effective sales team: who should

How can you discover a prospective resident’s life story? What insights does someone’s life story reveal - about who they were, who they are and who they will become? Alex shares how actively listenin

This episode is an edited version of a 2020 Ask Alex webinar on creative follow-up featuring Sherpa Co-founder David Smith and National Training Director Reed Davis. They answer the question “What mak

What does it take to achieve sales goals and maintain culture across a senior living company? In this episode, Alex meets with Spencer Wagner, Director of Sales for Koelsch Communities to talk about w

Imagine your sales time is a bucket of water and your leads are crops in a field. Should you water everything evenly or focus on where the strongest roots are? In this episode, Alex talks data and sal

What does a prospect-centered sales culture look like? This week Alex meets with Jayne Sallerson, Chief Operating Officer for Charter Senior Living. They discuss ways that activities like creative fol

Alex meets with Jason Kohler, Executive Vice President, Senior Living for Beztak Properties. Jason has more than 20 years' experience in the industry working in several roles and projects, most recent

In this episode, Alex gets back to basics and meditates on one of the most fundamental human experiences: love. How can opening your heart and mind to a prospect foster connection and trust? How can a

UPDATED - Time to get vulnerable – this episode was originally published in an unedited format. If you're a subscriber, thank you and please re-download the polished version. In this episode, Alex res