Customer Ed Nuggets

Latest Episodes
How AI and Video Boost Skill Verification: Customer Ed Nugget 25
AI is transforming all aspects of customer and partner education, including video-based skill verification. What are the benefits? Find out in this Customer Ed Nuggets mini-podcast...
Customer Education Content Strategies: Customer Ed Nugget 24
Great customer education drives product engagement, adoption and retention. Which content strategies work best? Find proven ideas in this mini-podcast...
Customer Advocacy Missteps to Avoid: Customer Ed Nugget 23
Loyal, vocal customers can be powerful brand advocates. But there are pitfalls. Find out which customer advocacy mistakes to avoid on this mini-podcast
10 Customer Advocacy Program Benefits: Customer Ed Nugget 22
Why should your company invest in a customer advocacy program? Find out how smart strategies lead to big business benefits. Check this Customer Ed Nuggets podcast
Top LMS Implementation Tips: Customer Ed Nugget 21
Deploying a customer education platform is tricky. Which LMS implementation tips should you keep in mind? Tune-in to this Customer Ed Nugget episode for expert advice
Customer Education Community Pitfalls: Customer Ed Nugget 20
Building a customer education community is a powerful way to drive customer success, satisfaction and loyalty. But what mistakes should you avoid? Find out on this Customer Ed Nuggets episode
How to Syndicate Learning Content: Customer Ed Nugget 19
Content syndication can be highly beneficial for customer education programs. But exactly how do you syndicate learning content? Find out on this Customer Ed Nuggets mini podcast
Top LMS Selection Speed Bumps: Customer Ed Nugget 18
If you're a customer education leader, sooner or later you'll need to choose a learning system. How can you avoid LMS selection speed bumps? Find out in this Customer Ed Nuggets podcast
CEdMA Conference Takeaways: Customer Ed Nugget 17
What's top-of-mind among customer education professionals these days? Join Analyst John Leh and industry leader Kristine Kukich as they compare notes from the recent CEdMA Conference
The Future of Customer Education: Customer Ed Nugget 16
Customer education is rapidly evolving as organizations embrace new strategies and tech. What does this mean for the future of customer education? See what experts say on this Customer Ed Nuggets epis