Customer Ed Nuggets

Customer Ed Nuggets


Latest Episodes

How AI and Video Boost Skill Verification: Customer Ed Nugget 25
April 09, 2025

AI is transforming all aspects of customer and partner education, including video-based skill verification. What are the benefits? Find out in this Customer Ed Nuggets mini-podcast...

Customer Education Content Strategies: Customer Ed Nugget 24
February 26, 2025

Great customer education drives product engagement, adoption and retention. Which content strategies work best? Find proven ideas in this mini-podcast...

Customer Advocacy Missteps to Avoid: Customer Ed Nugget 23
January 29, 2025

Loyal, vocal customers can be powerful brand advocates. But there are pitfalls. Find out which customer advocacy mistakes to avoid on this mini-podcast

10 Customer Advocacy Program Benefits: Customer Ed Nugget 22
December 19, 2024

Why should your company invest in a customer advocacy program? Find out how smart strategies lead to big business benefits. Check this Customer Ed Nuggets podcast

Top LMS Implementation Tips: Customer Ed Nugget 21
October 30, 2024

Deploying a customer education platform is tricky. Which LMS implementation tips should you keep in mind? Tune-in to this Customer Ed Nugget episode for expert advice

Customer Education Community Pitfalls: Customer Ed Nugget 20
August 01, 2024

Building a customer education community is a powerful way to drive customer success, satisfaction and loyalty. But what mistakes should you avoid? Find out on this Customer Ed Nuggets episode

How to Syndicate Learning Content: Customer Ed Nugget 19
June 20, 2024

Content syndication can be highly beneficial for customer education programs. But exactly how do you syndicate learning content? Find out on this Customer Ed Nuggets mini podcast

Top LMS Selection Speed Bumps: Customer Ed Nugget 18
May 10, 2024

If you're a customer education leader, sooner or later you'll need to choose a learning system. How can you avoid LMS selection speed bumps? Find out in this Customer Ed Nuggets podcast

CEdMA Conference Takeaways: Customer Ed Nugget 17
May 02, 2024

What's top-of-mind among customer education professionals these days? Join Analyst John Leh and industry leader Kristine Kukich as they compare notes from the recent CEdMA Conference

The Future of Customer Education: Customer Ed Nugget 16
March 27, 2024

Customer education is rapidly evolving as organizations embrace new strategies and tech. What does this mean for the future of customer education? See what experts say on this Customer Ed Nuggets epis